Subject: Tech Support Candidate - Komal Singh
From: Komal Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 9 Sep 2021 01:41:00 -0400

| | Tech Support Test

Name | Komal Singh
E-mail | [email-masked]
Phone Number | (201005) 9717966737
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Shalimar Garden
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | N/A | N/A | N/A | N/A
Previous Employer 1 | Tata Projects Limited | HR/ADMIN ASSISTANT | 31/12/20 | 19.5k
Previous Employer 2 | A T & T Engineers Pvt Ltd. | EA | 31/08/19 | 16.5k

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

• Restarte my device.
• Make shure the internet connection works
• Check if the website is down for everybody or just me

Please list the steps to connect a Bluetooth speaker to your mobile phone.

• Swipe down from the top of the screen
• Touch & hold bluetooth
• Tap pair new device. If you don't find pair new device check under avaliable device or tap more refresh
• Tap the name of the bluetooth device you want to pair with your device

What according to you makes you a good candidate for customer service or technical support job?

Some of the skills that are always welcome are great
> costumers need & demand customer service skills and communication skills, ability lo listen, patience, problem-solving, etc.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |