Subject: Tech Support Candidate - Rukhsar Siddiqui
From: Rukhsar Siddiqui <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Sep 2021 23:55:07 -0400

| | Tech Support Test

Name | Rukhsar Siddiqui
E-mail | [email-masked]
Phone Number | (91) 9140479087
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Jhansi
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I go to advance settings of browser. Then click on advanced option back to the browser and top down I click the link of the advance site then open the site of ndtv.com then click on it . The page is open finally. The problem is solved.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Go to settings.
2. Tap the bluetooth option.
3. Turn on bluetooth.
4. A list of available devices will appear.
5.If your speaker is not listed,press the button on your speaker that makes it discoverable- it's often a button with Bluetooth symbol on it.
6. On your mobile select your speaker (it might be a random product number but should have the speaker's brand name listed ) and that's it, you're connected!

What according to you makes you a good candidate for customer service or technical support job? | The candidate is willing to go the extra mile for customers.the candidate has the ability to look at a problem from many perspectives.the candidate can work with others to develop a new solution to fix.
On a scale of 1 - 5 please rate your fluency in spoken English | 1

| |