Subject: Tech Support Candidate - Virender Kumar
From: Virender Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Sep 2021 22:34:41 -0400

| | Tech Support Test

Name | Virender Kumar
E-mail | [email-masked]
Phone Number | (01744) 7988964904
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Kurukshetra Haryana
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Andreas Stihl Pvt Ltd | Regional Engineer - Technical Services | Working | 50000
Previous Employer 1 | Ok Play India Ltd | Area Manager - Sales and Marketing | 19.08.2019 | 36000
Previous Employer 2 | VE Commercial vehicles Ltd | Manager Sales and Marketing | 30.04.2018 | 35000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Getting proble
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Yes
What according to you makes you a good candidate for customer service or technical support job? | I am having capabilities to achieve my targets
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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