Subject: Tech Support Candidate - Priti Yadav
From: Priti Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Sep 2021 15:48:41 -0400

Tech Support
Test

Name

Priti
Yadav

E-mail

[email-masked]

Phone Number

(91) 9990363643

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

I.P. Extension

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Bhumi

HR-Volunteer

NA

NA

Previous Employer 1

IMS Ghaziabad UC
Campus

Content Writer

20-07-2021

18000

Previous Employer 2

British Council

Freelance Exam
Invigilator

20-10-2020

15000

In your past
experience you have (select all that applies)

Interacted
with Domestic customers on Phone
Interacted with customers over Email
Used
a case management tool

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

If the error shows 404, I will refresh the page.
I can redirect the page or will check whether the URL is fine.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

1. Open the phone screen

2. Drop the toggle/menu bar/Open settings.

3. Tap on Bluetooth icon/turn-on the Bluetooth.

4. Connect/pair with the speaker and start.

What according to
you makes you a good candidate for customer service or technical support
job?

Any technical support team requires efficient, dedicated, and
sound members. I have good communication and professional skills along with my
academic qualification. I can expand the organization's vision.

On a
scale of 1 - 5 please rate your fluency in spoken English

5