Subject: Tech Support Candidate - Tushar Malik
From: Tushar Malik <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Sep 2021 14:30:05 -0400

| | Tech Support Test

Name | Tushar Malik
E-mail | [email-masked]
Phone Number | (+91) 9896659869
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sonipat, Haryana
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | HR

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Articulate Solution | HR Admin. Assistant | 10/07/2019 | 20000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1) Restart the device
2) Check internet connection works or not.
3) Check website server down or not.
4) Then fix it.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1) Turn on the bluetooth of speaker and mobile phone.
2) Find the spekaer bluetooth name in the mobile phone bluetooth section then click on that name and it could join

What according to you makes you a good candidate for customer service or technical support job? | My communication skills and my motivation capability can motivate others very easily.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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