Subject: Tech Support Candidate - Ayushi Gupta
From: Ayushi Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Sep 2021 13:22:13 -0400

| | Tech Support Test

Name | Ayushi Gupta
E-mail | [email-masked]
Phone Number | (201013) 8010918687
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Go in my way | | |
Previous Employer 1 | Syndicate innovations | | |
Previous Employer 2 | BLS International | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will check internet connectivity.
If internet is working fine I am gonna restart browser

Please list the steps to connect a Bluetooth speaker to your mobile phone. | You serious,you wanna put such a dumb question in the list
What according to you makes you a good candidate for customer service or technical support job? | My experience and communication skills
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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