Subject: Tech Support Candidate - utkarsh kumar
From: utkarsh kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Sep 2021 12:59:51 -0400

| | Tech Support Test

Name | utkarsh kumar
E-mail | [email-masked]
Phone Number | (+91) 8920094024
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | new Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Big Faction Consultancy private limited | associate account manager | november 2019 | 22000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i would look for the internet connection.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn on Bluetooth in both devices.
2. Make device discoverable on both devices.
3. Connect to the desired device.

What according to you makes you a good candidate for customer service or technical support job?

Good conversation skill
good listening skill
Higher patience Level

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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