Subject: Tech Support Candidate - Priyanjana Ghatak
From: Priyanjana Ghatak <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Sep 2021 11:39:37 -0400

| | Tech Support Test

Name | Priyanjana Ghatak
E-mail | [email-masked]
Phone Number | (91) 7408796452
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Durgapur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Techmahindra | Associate | | 2.4
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Clear the history/reset and clean up
Refresh the page
Privacy and security part
Go to settings check the accessibility
Check the internet speed

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Switch on the Bluetooth speaker
Go to the Bluetooth settings of the phone and on it
Click on the pair new device option
Bluetooth speaker will automatically get connected

What according to you makes you a good candidate for customer service or technical support job?

I have patience and good communication skills
I have polite behaviour

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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