Subject: Tech Support Candidate - Neeraj Singh
From: Neeraj Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Sep 2021 10:22:32 -0400

| | Tech Support Test

Name | Neeraj Singh
E-mail | [email-masked]
Phone Number | (+91) 9716101802
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gurgoan
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | IT infocube IT Services Pvt. Ltd | Technical support engineer | August 2020 | 40000
Previous Employer 1 | Exceller Computer Services LLP. | Sr. Tech Support specialist | September 2018 | 38000
Previous Employer 2 | Quattro Global Services Pvt. Ltd. | Tech Support specialist | June 2015 | 18000

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | We will check the internet first then check the proxy and and change the browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | We need to turn Bluetooth on both device the connect both device properly.
What according to you makes you a good candidate for customer service or technical support job? | Give the best resolution on the call and remote .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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