Subject: Tech Support Candidate - Aashish Awasthi
From: Aashish Awasthi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Sep 2021 10:04:01 -0400

| | Tech Support Test

Name | Aashish Awasthi
E-mail | [email-masked]
Phone Number | (+91) 9773601036
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | DLF phase 3, sector 24
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - advance
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | RIMS | Content WRITER | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will check my network setting and server.
Then click on Advanced settings options

Or

Serach for the particular error on my phone then follow those steps accordingly...

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First of all, search for the bluetooth settings avialable on your mobile

Then click on the Power button to swtich on the bluetooth of your device.

Now search for device through it and conncet it by clicking on the name of the device.

What according to you makes you a good candidate for customer service or technical support job? | Because I can handle both domestic and International clients and customers..
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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