Subject: Tech Support Candidate - Randhir Singh
From: Randhir Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Sep 2021 09:52:06 -0400

Tech Support
Test

Name

Randhir
Singh

E-mail

[email-masked]

Phone Number

(110092) 9205114680

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Laxmi Nagar

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

International tractor LTD

Customer Service
Associate

01/08/2021

17000

Previous Employer 1

Airtel Bharti

Backend

10/01/2017

12000

Previous Employer 2

Epoch Insurance Brokers PVT
LTD

Sales Executive

05/09/2019

14000

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Ist I have check the website error why it's show
that, 2nd I have check the website error problem after that I'll take others
steps.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Ist steps I have on the Bluetooth, 2 nd I have
on my Bluetooth after I have connect the Bluetooth.

What according to
you makes you a good candidate for customer service or technical support
job?

I have 5 years 4 months work experience, I know what's my
strengths, I know how to manage the customers, my experiences is good for me and
customers.

On a scale of 1 - 5 please rate your fluency in
spoken English

3