Subject: Tech Support Candidate - RIMLI DEOYASHI
From: RIMLI DEOYASHI <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Sep 2021 09:50:04 -0400

| | Tech Support Test

Name | RIMLI DEOYASHI
E-mail | [email-masked]
Phone Number | (011) 8700242153
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Palam, New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | There can be many issues. Firstly I'll try to clear cache and cookies and will reopen the website, if still it doesn't work out I'll restart the chrome or browser. Sometimes clearing history also works.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Go to mobile phone's settings.
2. Switch on bluetooth.
3. Search for all the available devices nearby.
4. Then click on pair by approving the pass key.

What according to you makes you a good candidate for customer service or technical support job? | I take responsibility, can adapt to situations and take initiatives in learning. Also I have the ability to take constructive criticism.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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