Subject: Tech Support Candidate - Thayalakrishnan T M
From: Thayalakrishnan T M <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Sep 2021 09:36:59 -0400

| | Tech Support Test

Name | Thayalakrishnan T M
E-mail | [email-masked]
Phone Number | (624919) 8778086239
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Oddanchatram
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Amazon | RS | - | 25000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Need to add the correct address of the page .
Once it is done it will be automatically redirecting to the page

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Open the mobile
2.On the bluetooth in the device and then power-on the bluetooth speaker .
3. It will referring the device is ready to pair .
4 .Once it is pared it will be notified by a voice that it is connected .

What according to you makes you a good candidate for customer service or technical support job? | Candidate should be able to do all sorts of support and learn things new day by day to grow the knowledge in the field
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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