Subject: Tech Support Candidate - AJAY MEHTA
From: AJAY MEHTA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Sep 2021 09:22:35 -0400

| | Tech Support Test

Name | AJAY MEHTA
E-mail | [email-masked]
Phone Number | (011) 9711005072
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Easypolicy.com | Team leader | 6 sep 2021 | 40000
Previous Employer 1 | Policybazaar.com | Team leader | 19 Aug 2020 | 45000
Previous Employer 2 | Indiabulls | Sales executive | 11 may 2013 | 15000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Use https://ndtv.com
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Na
What according to you makes you a good candidate for customer service or technical support job? | Na
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |