Subject: Tech Support Candidate - Sanjay Kumar
From: Sanjay Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 7 Sep 2021 16:57:36 -0400

Tech Support
Test

Name

Sanjay
Kumar

E-mail

[email-masked]

Phone Number

(201203) 8115229367

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Sector 66

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Internet

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Please check your Internet connectivity and if
problem is creating again then do switch off and switch on our mobile phone then
after again on of the do net connectivity and doing simply use internet
connection.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Firstly do on of Bluetooth to our smartphone
and again do on the Bluetooth of speaker. Then after in mobile phones check
pairing name for speaker Bluetooth name and doing paired Bluetooth.

What according to you makes you a good candidate
for customer service or technical support job?

I want
always go away from every problem and I'll do it because firstly we want to know
what is problem and where is problem and then after solve the problem.

On a scale of 1 - 5 please rate your fluency in
spoken English

5