Subject: Tech Support Candidate - Vikrant Tomar
From: Vikrant Tomar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 7 Sep 2021 11:47:48 -0400

Tech Support
Test

Name

Vikrant
Tomar

E-mail

[email-masked]

Phone Number

(+91) 8738059342

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Sector 44,chalera,Noida

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows OS - Advanced
MS
Windows - Basic
MacOS
Networking - basic
Hardware - Basic
Speakers
& Audio
VoIP

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Concentrix

Advisor transaction complex

7/09/2021

20000
approx

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with International
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

Try  any other websites if
they opend then try your website on any other browser and if other websites also
shown the same error message then please check you are connected to a working
network or not.Also one can try to clear the cookie's and chache of there
browser.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Firstly on your speakers. Then on your phones
bluetooth (remember phone must be in the coverage range of bluetooth
speaker)

After opening the bluetooth on your phone you must saw your speakers name along
with other devices you connect previously Choose your speaker and pair
it.

What according to you makes you a good candidate
for customer service or technical support job?

Iam a
tech geek, every time curious to know about new technologies, gadgets etc.

On a scale of 1 - 5 please rate your fluency in
spoken English

3