Subject: Tech Support Candidate - Anshuman Sood
From: Anshuman Sood <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 7 Sep 2021 08:22:44 -0400

Tech Support
Test

Name

Anshuman
Sood

E-mail

[email-masked]

Phone Number

(62305) 66172

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Shimla

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Rajdeep and Co infrastructure private limited

Assistant manager

Previous Employer 1

K12 techno services

Sales
manager

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

We have to press the escape button to move back
into the browser and have to use the reload option which is on the extreme left
side on the browser...

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

First of
all we have to switch on the Bluetooth of our phone..After that we have to go in
connectivity settings and thereafter make the device discoverable and search the
nearby devices...at last the list of nearby devices will come and we have to
select accordingly as per our speaker's name...

What according to
you makes you a good candidate for customer service or technical support
job?

Good communication skills

Understanding the needs of the client

Accordingly efficient to solve their problem

On a scale of 1 - 5
please rate your fluency in spoken English

4