Subject: Tech Support Candidate - Sahil Bagde
From: Sahil Bagde <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 7 Sep 2021 07:46:40 -0400

Tech Support
Test

Name

Sahil
Bagde

E-mail

[email-masked]

Phone Number

(440003) 8928929615

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Medical Sq nagpur

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Networking - advance
Hardware - Basic
Hardware -
Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Na

Na

Na

Previous Employer 1

Jio

Jio Fibre Engineer

12-11-2020

15000

Previous Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Right Click to ethernet Options and click to
Troubleshoot option

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

On the
Bluetooth Speaker and Open the Mobile Phone Bluetooth option and Search
Bluetooth Name Paire the Device Bluetooth Speaker and connect

What
according to you makes you a good candidate for customer service or technical
support job?

I tock  to coustomer Good And Friendly

On a scale of 1 - 5 please rate your fluency in
spoken English

4