Subject: Tech Support Candidate - Ashvani Bhargav
From: Ashvani Bhargav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 7 Sep 2021 06:41:15 -0400

Tech Support
Test

Name

Ashvani
Bhargav

E-mail

[email-masked]

Phone Number

(91) 9694175683

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

reawari

Which best describes your Technical Support capabilities

I've worked in Level 2 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Talbros Automotive Components

IT Admin

till now

30000

Previous Employer 1

Lark lab

IT
Officer

2014

18000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Control the computer systems budgets and
expenditures.

Implementing and managing security or integrity and backup procedures.

Ensuring the smooth running of all IT systems. Daily troubleshooting work. Plan
for scheduling upgrades

Managing secure network access for users and setup CAT-5, Cat-6 Cabling, Switch,
Router, & Firewall.

Maintaining Active Directory, including security domains and user profile
creation and user rights management.

Managing IP,DHCP, DNS, Static IP & VPN.

Managing Hyper V, Microsoft Clustering Server Environment for redundancy.

Assembling Desktop PCs, Printers & Scanners and managing Run Levels.

Installing software - hardware & updating the anti-virus & configuring
the mail (MS Outlook, Outlook Express & Window mail), android Mobiles Emails
Accounts install & Setting.

Operating-Systems: Servers 2003, Windows-12, Window XP, Window Vista, Windows7
& Windows 8 & Windows10

Designing Backup Strategy & ensuring scheduled / unscheduled backups as per
the backup plan.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

yes

What according to
you makes you a good candidate for customer service or technical support
job?

yes

On a scale of 1 - 5 please rate your
fluency in spoken English

3