Subject: Tech Support Candidate - Suman Vastrakar
From: Suman Vastrakar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 7 Sep 2021 06:18:03 -0400

| | Tech Support Test

Name | Suman Vastrakar
E-mail | [email-masked]
Phone Number | (+91) 8839733412
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Korba chhattisgarh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I recommend to check the internet connectivity ,if it is ok then further check that wheather the site you are searching for, you are typing correct website if note then correct it,after this you have to refresh your computer/laptop then it will start to give you response.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First on your bluetooth ,and the bluetooth of your device which you are going to connect ,then search the name of your bluetooth device in your mobile then and after finding it,pair them.
What according to you makes you a good candidate for customer service or technical support job? | I have good communication ,interactive and problem solving skill which cn help me in this job.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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