Subject: Tech Support Candidate - Harish Salotra
From: Harish Salotra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 7 Sep 2021 04:26:16 -0400

Tech Support
Test

Name

Harish
Salotra

E-mail

[email-masked]

Phone Number

(95966) 71764

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Sunderbani/Jammu

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Networking -
advance
Hardware - Basic
Hardware - Advanced
Speakers &
Audio
VoIP

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Peaks Auto Pvt Ltd Maruti
Suzuki Jammu and Kashmir

Network Engineer

October
2019

Previous Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Website can't be open using brackets. To open the
website, it requires on exact website to search on an operating
system.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Step1. Switch on the Bluetooth Speaker.

Step2. Make Sure Bluetooth Mode is ON on your Mobile Phone.

Step3. Search And Find Device Name of the Speaker.

Step4. Connect with it.

What according to you makes you a
good candidate for customer service or technical support job?

I am B.Tech in CSE with 6 Months Computer Application
Certificate, CCNA CERTIFIED and JCHNE+CLOUD V1 CERTIFIED with Sound Knowledge of
Both Hardware & Networking.

On a scale of 1 - 5 please rate your
fluency in spoken English

3