Subject: Tech Support Candidate - Aasif Bashir
From: Aasif Bashir <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 7 Sep 2021 04:12:36 -0400

| | Tech Support Test

Name | Aasif Bashir
E-mail | [email-masked]
Phone Number | (96979) 24367
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Pulwama jandk
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I will see if the problem is on my side or whole.
I will browse a cashed version of the page.
Then i will disable Add-ons.
I will check another browser.
Fix our DNS

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on Bluetooth speaker and put it in pairing mode.
Swipe down from the top with two fingers on mobile phone.
Tap and hold the bluetooth icon.
Tap pair new device.
Tap the name of your bluetooth speaker in bluetooth setting

What according to you makes you a good candidate for customer service or technical support job?

Honestly saying that i posses the right skills and much information about it.
I hope you will not regret my candidature after hiring me.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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