Subject: Fwd: Tech Support Candidate - vinamr sharma
From: HR Livesalesman <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Darpan Arora <[email-masked]>
Date: Mon, 6 Sep 2021 07:49:05 -0700 (MST)

Hi Pritish, 

Please check this candidate for EPOS - Gaming/Enterprise. 

Regards, 
Darpan Arora 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Sep 4, 2021, at 1:50 PM, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	vinamr sharma 
E-mail 	[email-masked] 
Phone Number 	(+91) 7014844101 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
Where do you currently live (area) 	Delhi 
Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS office 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Teleperformance 	Technical support executive 	30/10/2020 	21000 
Previous Employer 1 	Genpact 	Process Associate 	03/08/2017 	1300 
Previous Employer 2 				
In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Live Chat 
Used a case management tool 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	I will make sure that my internet connection is working. Also I will clear browser history and cookies in the browser and try to open the site again. 
Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Turn on the Bluetooth in the phone and then select the Bluetooth device which you want to connect. 
What according to you makes you a good candidate for customer service or technical support job? 	One who has good communication skills and patience. 
On a scale of 1 - 5 please rate your fluency in spoken English 	5