Subject: Tech Support Candidate - vinayak bharadwaja
From: vinayak bharadwaja <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 5 Sep 2021 09:41:09 -0400

Tech Support
Test

Name

vinayak
bharadwaja

E-mail

[email-masked]

Phone Number

(91) 9717111055

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

gurgoan

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Speakers & Audio

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Inspira Enterprise

Manager
Sales

30 May 2021

50000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

I would go and clear cache cookies and try to
login to website.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

I would
click in the Bluetooth app and search for the device I am looking to get
connected with. Then connect with the device

What according to
you makes you a good candidate for customer service or technical support
job?

I am a polite and have a lot of patience to deal with customer
who a calling us for the resolution. I would listen to the customer ask
regarding the issue you are facing.

On a scale of 1 - 5
please rate your fluency in spoken English

5