Subject: Tech Support Candidate - Sumit Rathore
From: Sumit Rathore <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 5 Sep 2021 02:08:20 -0400

Tech Support
Test

Name

Sumit
Rathore

E-mail

[email-masked]

Phone Number

(8765) 432999

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Ghaziabad

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
Networking -
basic
Hardware - Basic
Hardware - Advanced
Speakers &
Audio
VoIP

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Akona Engineering Pvt Ltd

Hr

Currently

25000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

First of all we can check our internet
connection, if internet is working then it is open easily.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

On Bluetooth speaker.

On Bluetooth in our mobile devices and searching Bluetooth speaker, then pair it
from our mobile.

What according to you makes you a
good candidate for customer service or technical support job?

As per company policy.

On a scale of 1 - 5
please rate your fluency in spoken English

3