Subject: Tech Support Candidate - Karthik R
From: Karthik R <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 15:51:07 -0400

| | Tech Support Test

Name | Karthik R
E-mail | [email-masked]
Phone Number | (91) 9449245106
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Yeshwanthpur
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MacOS
Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Hinduja Global Solutions | Senior Process Consultant | 06/08/2021 | 18,000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Refresh the system and relogin again.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Switch on bluetooth in your phone and connect to your bluetooth device.
What according to you makes you a good candidate for customer service or technical support job? | Excellent customer service.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |