Subject: Tech Support Candidate - Deepak Gupta
From: Deepak Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 10:28:18 -0400

| | Tech Support Test

Name | Deepak Gupta
E-mail | [email-masked]
Phone Number | (91) 7272072373
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Sec-18,Gurugram,Haryana
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I check on the system and check the Lan connectivity, after that I check Lan settings, and than I check assigned ip address,subnet mask and Domain IP. And after that I Chek LAN Cable, after that I Chek router.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on both Device after that keep both divice in Bluetooth mode after that keep mobile phone and go to connectivity settings and go to Bluetooth setting and pair with Device.
What according to you makes you a good candidate for customer service or technical support job? | My skills and this opportunity matched.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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