Subject: Tech Support Candidate - Madhu Kamalapure
From: Madhu Kamalapure <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 09:45:37 -0400

Tech Support
Test

Name

Madhu
Kamalapure

E-mail

[email-masked]

Phone Number

(91) 7709206922

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Solapur

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
Networking -
basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1. will check where the problem is. 2 analyze
error popped up if problem is related to internet connection resolve them .3 not
solved try to clear cookies. 4 still not solved try to switch different search
engine some times it may happen not all websites are supported in Firefox .

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1. enable Bluetooth option in mobile phones
settings

2. connect to particular bluetooth's address enter password if applicable.

3.connected

What according to you makes you a good candidate
for customer service or technical support job?

I have
keen interest in devices and it's working apart from this I have completed my
graduation in Computer Science, so on daily basis I need to use these devices to
complete the task/work by this I gained the knowledge of devices like computers,
mobile phones etc which are more likely needed for technical support jobs. I
believe I can be good fit for this Technical Support role,

thank you.

On a scale of 1 - 5 please rate your fluency in
spoken English

4