Subject: Fwd: Tech Support Candidate - Mehboob Ahmad
From: HR Livesalesman <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Darpan Arora <[email-masked]>
Date: Sat, 4 Sep 2021 06:30:37 -0700 (MST)

Hi Pritish, 

Please check him for EPOS 

Regards 
Darpan Arora 

Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Sep 4, 2021, at 6:51 PM, Ambika Mehta <[email-masked]> wrote: 

	

	
	
			Tech Support Test 
		Name 	Mehboob Ahmad 
E-mail 	[email-masked] 
Phone Number 	(91) 9953486082 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
Where do you currently live (area) 	Tughlakabad Extn, Kalkaji 
Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
MacOS 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
VoIP 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Biz2Credit 	Technical Consultant 		35000 
Previous Employer 1 	TLC Worldwide Services 	Solution Engineer 		34000 
Previous Employer 2 	FIS Global Business Solution 	TCP 		29000 
In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First check if your internet connection is working fine while testing other websites on same browser. If you are able to access other websites then close the browser window and re-try to access the website, if it still doesn't work refresh the browser page or try different browser. If you still experience same problem website may be down or other technical glitch. You can ping the website to check website status. 

Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Turn ON the Bluetooth of your mobile phone, let the device search for bluetooth speaker, once you find the device in the search list tap to connect. 
What according to you makes you a good candidate for customer service or technical support job? 	Positive attitude, learning skills, patience, enthusiasm, willingness, way of talking and great product knowledge. 
On a scale of 1 - 5 please rate your fluency in spoken English 	5