Subject: Tech Support Candidate - Lovely Pandey
From: Lovely Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 09:24:39 -0400

Tech Support
Test

Name

Lovely
Pandey

E-mail

[email-masked]

Phone Number

(91) 8707458093

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Faridabad

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

svarn infratel Pvt Ltd

ASSISTANT ENGINEER

25
September

23000

Previous Employer 1

shivani locks Pvt Ltd

GET

20 March

12000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with customers over
Email
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

. check internet connection

. website check correction

.close site and try to open again

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

. unlock
the phone

.click on blutooth icon

. search Available device connections.

. click on known paired device and connect to mobile phone

What according to you makes you a good candidate
for customer service or technical support job?

I am also
from technical field . my education is done in b.tech electrical and electronics
engineering. I have a 2 year experience in technical documentation , process
engineering, research and development department. so my all skills are match to
your job profile and I will do it .

On a scale of 1 - 5
please rate your fluency in spoken English

4