Subject: Tech Support Candidate - Akshada Gupta
From: Akshada Gupta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 09:02:40 -0400

| | Tech Support Test

Name | Akshada Gupta
E-mail | [email-masked]
Phone Number | (+91) 8124765141
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Chennai
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Step 1 : I will restart my device
Step 2: I will make sure Internet connection works in a better way
Step 3: I ll make sure that search load properly
Step 4: if again it occurs I ll check the browser or another window

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1:Open the Settings app.
2:Turn on the Bluetooth  switch, if it's not enabled.
3:Select Bluetooth to view the options.
4:Select Pair new device to place the Bluetooth device in pairing mode.
5: connected

What according to you makes you a good candidate for customer service or technical support job? | In both sector makes me good candidate because I give my best in every field and that is my energy to perform comparing between both customer service & technical , firstly customer service  is that thing which I have to interact with people  know there’s problem n solve them and I can say I am best in convincing plus I love to interact with new peoples secondly for technical job I am best at my skills I perform and if it comes error I can’t sleep I need to solve and do my work in time , so in both sector I personally feel I can do it  .
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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