Subject: Tech Support Candidate - Aditya Siwach
From: Aditya Siwach <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 08:23:46 -0400

| | Tech Support Test

Name | Aditya Siwach
E-mail | [email-masked]
Phone Number | (91) 8398800720
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | India haryana
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Decathlon | Sport leader | 2.03.2021 | 22
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | By fixing the bugs and checking the connection with internet

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Switch on the Bluetooth of both device
Search for Bluetooth device
Tap on the Bluetooth device to connect
Make the connection

What according to you makes you a good candidate for customer service or technical support job? | Clearing the doubt of the customer whatever they have and by providing proper technical assistance and last asking if they have any doubts
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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