Subject: Tech Support Candidate - Ayub Khan
From: Ayub Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 05:26:52 -0400

| | Tech Support Test

Name | Ayub Khan
E-mail | [email-masked]
Phone Number | (91) 7017872442
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sanat Printers | IT Admin | | 30000
Previous Employer 1 | Tata Class Edge | Edge Coordinator | 20 Aug 2020 | 25000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | we can check Renevel hosting it means hosting expired dns issue permission issue browser issue domin issue and technically issue
Please list the steps to connect a Bluetooth speaker to your mobile phone. | open the bluetooth device in both the device one is mobile and another one is speaker and scan it after scan the bluetooth pair the device with each other and start to used
What according to you makes you a good candidate for customer service or technical support job? | i am good in  the technical support job
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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