Subject: Tech Support Candidate - Sonika Singh
From: Sonika Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 05:20:45 -0400

Tech Support
Test

Name

Sonika
Singh

E-mail

[email-masked]

Phone Number

(91) 8375961964

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

New Ashok Nagar

Which best describes
your Technical Support capabilities

I don't have experience or
skills for Technical Support

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

I don’t have experience in these

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Forever new pvt ltd

Fashion consultant

Working yet

20000

Previous Employer 1

Reliance lifestyle limited

Sales

31st
October 2019

17000

Previous Employer 2

Na

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

I’m not so perfect in the computer I don’t
know every step either

So in this situation I will try to open the website again and if again it’s
showing error so I will open in another browser!

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

Step 1:-
switch on the Bluetooth speaker

Step 2:- switch on the Bluetooth in phone

Step 3:- find the name of the speak in your phone

Step 4:- make a pair of your Bluetooth speaker to the phone Bluetooth

Step 5:- once pair done it will show connected

What according to
you makes you a good candidate for customer service or technical support
job?

I’m enthusiastic for my job and whatever I’m doing

I’m so much passionate about my work

I always make connection and a bond with the costumer so that costumer easily
connect with me and they feel comfortable too.

On a scale of 1 - 5 please rate your fluency in
spoken English

4