Subject: Tech Support Candidate - Hansika .
From: Hansika . <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 05:17:24 -0400

| | Tech Support Test

Name | Hansika .
E-mail | [email-masked]
Phone Number | (62015) 85816
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Gaya
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.Check your internet connection  is ok or not.
2.Refers again and again your Window.
3.Open in incognito mode.
4.Reboot your system once time, because some time system is not working properly so reboot your system.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Swip your mobile screen top to down and turn Onn your Bluetooth.
2.After this step connect your mobile phone with speaker and for this pair your Bluetooth of mobile and speaker and in airing process system generate message in your mobile phone for pairing .
3.After pairing it automatically connect with each other.
4.finally speaker and mobile phone are connected and ready for use.

What according to you makes you a good candidate for customer service or technical support job? | Yes because I have good knowledge in technical support so that's why I easily handled this all problem of customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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