Subject: Tech Support Candidate - Manuj Gaur
From: Manuj Gaur <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 05:06:33 -0400

Tech Support
Test

Name

Manuj
Gaur

E-mail

[email-masked]

Phone Number

(+91) 8394021489

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Mayur Vihar Phase -3

Which best describes
your Technical Support capabilities

I don't have Tech Support
experience, but I am confident with my skills I can do it

Please
tell us which areas below are you comfortable and confident in your support
abilities: (select all that applies)

MS Windows - Basic
Speakers
& Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Previous Employer 1

Capline Services

Process
Associate

31 Oct 2020

Previous Employer 2

In your past experience you have
(select all that applies)

Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First of
all I will check the internet connection (working or not working) . Then I will
clear all the proxies of the browser .

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

First of
all I will do on my mobile Bluetooth . Then I will press bluetooth key of
speaker and the press scan on mobile .After that pair my sparker with my
mobile.

What according to you makes you a good candidate
for customer service or technical support job?

My
patience level ad good communication level makes me a good candidate for
customer service.

On a scale of 1 - 5 please rate your
fluency in spoken English

4