Subject: Tech Support Candidate - Arif Khan
From: Arif Khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 04:41:35 -0400

| | Tech Support Test

Name | Arif Khan
E-mail | [email-masked]
Phone Number | (91) 9818720764
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Put up maujpur
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Rattan enterprises | It Helpdesk | 21 | 30k
Previous Employer 1 | Iccs | TL | 5 | 22k
Previous Employer 2 | Spml infra | Helpdesk | 7 | 17k

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First need to check error message then check also check putting the right URL if yes then need check this URL block or not
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Make sure speaker bluetooth turn on the open mobile bluetooth by going setting then find perticuller device then connect the same
What according to you makes you a good candidate for customer service or technical support job? | To make good candidate we should  best listener calmly
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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