Subject: Tech Support Candidate - Dheeraj Gurjar
From: Dheeraj Gurjar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 04:34:49 -0400

| | Tech Support Test

Name | Dheeraj Gurjar
E-mail | [email-masked]
Phone Number | (283105) 7668234400
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Agra
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | This type of error only occur because of internet connectivity I just correct my internet connection then this site is easy to open
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First on the computer bluetooth then find nearby bluetooth device name that is write on your bluetooth speaker than stabilize the connection between both
What according to you makes you a good candidate for customer service or technical support job? | I am very interested person to talk with anyone in customer service or for technical support I can give good technical service to customers
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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