Subject: Tech Support Candidate - Abhishek Kumar
From: Abhishek Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 04:04:19 -0400

| | Tech Support Test

Name | Abhishek Kumar
E-mail | [email-masked]
Phone Number | (+91) 8853669188
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | New Ashok nagar
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | None | None | None |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.Refresh the Google Page
2. Search again by typing (www.ndtv.com)
3. If same problem persist then click on (crash report ) on the left panel of the Google
4.submit your problem along with your email
5.you will get an email for solution

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Turn on the Bluetooth speaker
2. Open settings in mobile and click on bluetooth icon
3. Click on search "serach a bluetooth device's"
4. Pair the Bluetooth speaker then connect will be established

What according to you makes you a good candidate for customer service or technical support job?

1.He/She should be friendly and should talk politely
2. Should have fluent and confident in English
3. Should  be know about techncal terms used in technical issues
4. Should be aware of the faults and how to provide solution immediately

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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