Subject: Tech Support Candidate - Yash Narula
From: Yash Narula <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 03:33:10 -0400

| | Tech Support Test

Name | Yash Narula
E-mail | [email-masked]
Phone Number | (91) 9870261080
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Geeta colony delhi 11003
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | other

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Concentrix | Associate 1 | | 22,430
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will try and clear history first to see if the browser opens correctly and if i still see the problem I will try hard refresh and restart the system
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on the bluetooth on my phone and the speaker after that wait to see in the bluetooth settings the speaker is discoverable, if not scan and connect to the speaker also if required use the passcode to connect .

What according to you makes you a good candidate for customer service or technical support job?

My hard work my smart work and most important my honesty towards the work.
Customer service display resolve differently than most people.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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