Subject: Tech Support Candidate - Saurabh Kawatra
From: Saurabh Kawatra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 03:28:14 -0400

Tech Support
Test

Name

Saurabh
Kawatra

E-mail

[email-masked]

Phone Number

(91) 8595886658

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Lajpat Nagar,Sahibabad,
Ghaziabad, Uttar Pradesh, India

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Na

Na

Previous Employer 1

Na

Na

Na

Previous
Employer 2

Na

Na

Na

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

First I will check that WiFi
or internet connection is good or not.if good ,then I will open that website on
another browser.if it does not opens then I will change the .com to .in or
other.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First turn on the Bluetooth speaker then open
Bluetooth on my mobile phone and first pair it and then I click on it and it
will connect.

What according to you makes you a good candidate
for customer service or technical support job?

Because I
am confident about this job and I have good knowledge in this job and the main
thing I  need this job .

On a scale of 1 - 5 please rate your
fluency in spoken English

4