Subject: Tech Support Candidate - Karurendraker Mishra
From: Karurendraker Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 03:18:02 -0400

| | Tech Support Test

Name | Karurendraker Mishra
E-mail | [email-masked]
Phone Number | (+91) 8077968967
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Ghitorni
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sigma Slotting Corporation | Quality Inspection Engineer | 1 August | 15000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Okay

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly we will swipe down from the top of screen.
Secondly,we will touch and hold the bluetooth.
Third step is,Tap  pair new device.
In fourth step,we will find name of devices and do connect it.

What according to you makes you a good candidate for customer service or technical support job?

I am having proper listening and proper understanding skills.
Good explanation skills.
Problem resolving skills.
Having technical skills and troubleshooting skills.
It's all make me a good technical executive.

I

On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |