Subject: Tech Support Candidate - Sultan Bari
From: Sultan Bari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 03:15:55 -0400

| | Tech Support Test

Name | Sultan Bari
E-mail | [email-masked]
Phone Number | (+91) 9123158663
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Hazaribagh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | zukupy online services private limited | Manager | 04/09/2021 | 30000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will clear the cookies and cache and re open the browser after checking the connection and try to open the website again, or i will try to open in incognito mode.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Switch on the speaker and turn on the bluetooth on my mobiles then i will search for the speaker name and then i will pair it.
What according to you makes you a good candidate for customer service or technical support job? | I have a experience of 4 years in a startup comoany where i managed the companies software through admin panel so in these 4 years i grabbed many other technical knowledge
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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