Subject: Tech Support Candidate - Ananya Das
From: Ananya Das <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 03:09:15 -0400

| | Tech Support Test

Name | Ananya Das
E-mail | [email-masked]
Phone Number | (+91) 8617418916
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Saket, Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will first check if any other site loads in my browser, if the site loads then the problem is in the site (www.ndtv.com), if not I'll try to check if the website works in some other web browser like Internet Explorer or Microsoft Edge. If the site loads, the problem happens in my browser. If the site doesn't work, the problem happens in all browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to settings scroll down to Bluetooth activate Bluetooth.
Now go to your BlueTooth speaker, make sure it’s fully charged, activate blue tooth speaker, check back on the blue tooth setting on your phone. Bluetooth speaker will appear .Tap on the Bluetooth speakers name. Your phone is now connected to the speaker.

What according to you makes you a good candidate for customer service or technical support job? | I'm fit for customer service or technical support job as I have a good command over English, excellent communication skills, and have a very clear and quick understanding of problems.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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