Subject: Fwd: Tech Support Candidate - Ashish Raj
From: HR Livesalesman <[email-masked]>
To: Abhishek Kumar <[email-masked]>
Cc: Darpan Arora <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Sat, 4 Sep 2021 00:08:56 -0700 (MST)

Hi Abhishek, 

Please interview him for EPOS 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Sep 1, 2021, at 6:28 PM, HR Livesalesman <[email-masked]> wrote: 

Busy 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Sep 1, 2021, at 4:39 PM, Deeksha Dadu <[email-masked]> wrote: 

Check 

From: Ashish Raj < [ mailto:[email-masked] | [email-masked] ] > 
Reply-To: " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 1 September 2021 at 4:24 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] >, Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] >, Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi (LSM)" < [ mailto:[email-masked] | [email-masked] ] >, " [ mailto:[email-masked] | [email-masked] ] " < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Tech Support Candidate - Ashish Raj 

	

	
	
			Tech Support Test 
		
	Name 	Ashish Raj 
	E-mail 	[ mailto:[email-masked] | [email-masked] ] 
	Phone Number 	(+91) 9155541444 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Noida Sector 75 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 			
Previous Employer 1 	NA 			
Previous Employer 2 	NA 			
	In your past experience you have (select all that applies) 	Did not interact with customers, supported internal employees 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First of all I will check the URL of ndtv that it is correctly entered or not. If the url is right then I will check if there is same issue with other websites also by opening google.com or any other website. If the issue with every websites is same then I will reopen my browser and try again. If then also the problem exists then I will check my internet connection is connected or not. At the end I will restart my system and check again. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Firstly I will turn on the Bluetooth of the Speaker and then in my mobile phone I will open my settings and I will find Bluetooth option there. After that I will turn on the mobile phone's Bluetooth and will search for new Bluetooth device. When I will see my Bluetooth Speaker name in the search list, I will pair with it and in this way my Bluetooth Speaker will be connected with my mobile phone. 
	What according to you makes you a good candidate for customer service or technical support job? 	As a fresher I have all the skills that is required for this job role, I am sure I will make myself more skillful to be fit according the company expectations. 
This is a great opportunity for me to get interviewed at such a wonderful company. This will be an excellent platform for me to use and develop my skills and knowledge in this field. 
Even though I am a fresher, I assure you that I will give my best and work to my full potential so that I can contribute or the growth of this organization. 

	On a scale of 1 - 5 please rate your fluency in spoken English 	4