Subject: Tech Support Candidate - Janki Madhav
From: Janki Madhav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 03:05:11 -0400

Tech Support
Test

Name

Janki
Madhav

E-mail

[email-masked]

Phone Number

(110062) 9953962154

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Delhi

Which best describes
your Technical Support capabilities

I don't have experience or
skills for Technical Support

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Na

Na

Na

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

Update drivers.

Uninstall recently installed applications.

Modify the memory dump settings.

Run System File Checker.

Update Windows.

Run Startup Repair.

Perform System Restore.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Step 1: Put the speaker in pairing mode. Switch on the speaker and long press
the Bluetooth button on the device. .

What according to
you makes you a good candidate for customer service or technical support
job?

Speak politely with costumes it will made good candidates

On a scale of 1 - 5 please rate your fluency in
spoken English

3