Subject: Tech Support Candidate - Kumari Nisha
From: Kumari Nisha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 02:50:16 -0400

Tech Support
Test

Name

Kumari
Nisha

E-mail

[email-masked]

Phone Number

(91) 9801719130

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I live walking distance to office

Where
do you currently live (area)

Bihar

Which best describes
your Technical Support capabilities

I don't have experience or
skills for Technical Support

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

If it's ndtv isn't working,open new tab and try
other websites like "Aaj Tak.com",if it's working then it's problem with
sites,try to open it in other browsers like Internet explorer.If it's working
then okay, otherwise clear catche,and try to open it .Some websites don't work
in particular browser and sometimes there's Internet issue as well.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

-Go to phone settings

-Go to blutooth options and click on it

-Add the available devices,on the Bluetooth speaker.

-Connect to the speaker which is available in Bluetooth devices

-Bluetooth speaker get connected.

What according to
you makes you a good candidate for customer service or technical support
job?

I am good in communication,I respect users and understand
their needs.I am self desciplined and understand the technical issues and solve
it in minimal time.

On a scale of 1 - 5 please rate your
fluency in spoken English

4