Subject: Tech Support Candidate - Poonam Maurya
From: Poonam Maurya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 02:39:44 -0400

Tech Support
Test

Name

Poonam
Maurya

E-mail

[email-masked]

Phone Number

(+91) 6388184603

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I live walking distance to office

Where
do you currently live (area)

LUCKNOW

Which best describes your Technical Support capabilities

I don't have experience or skills for Technical
Support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

websites don't load

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

1.swipe
down from the top of the screen.

2.touch and hold Bluetooth.

3.top the name of the Bluetooth device you want to pair with your device.

4.follow any on screen instruction

What according to you makes you a good candidate
for customer service or technical support job?

Its all
about your attitude in addition to your academic qualification like you should
be soft spoken good listener problem solver helpful.

On a scale of 1 - 5
please rate your fluency in spoken English

4