Subject: Tech Support Candidate - Pradeep Kumar Yadav
From: Pradeep Kumar Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 02:37:53 -0400

Tech Support
Test

Name

Pradeep
Kumar Yadav

E-mail

[email-masked]

Phone Number

(91) 8353902379

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

Noida sector 63

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic
Networking - basic
Networking - advance
Hardware -
Basic
Hardware - Advanced
VoIP

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

It soft Commnucatoin

Network Engineer

Carent

20000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Frist open system then open the browser then sort
out the problem

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

First open
the mobile and open the Bluetooth then pair and connent the
Bluetooth

What according to you makes you a good candidate
for customer service or technical support job?

Good

On a scale of 1 - 5 please rate your fluency in
spoken English

4