Subject: Tech Support Candidate - Radha Purohit
From: Radha Purohit <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 4 Sep 2021 02:36:39 -0400

| | Tech Support Test

Name | Radha Purohit
E-mail | [email-masked]
Phone Number | (91) 7387136944
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Jalgaon Maharashtra
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Fresher | No | 0 | 0
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I will the network connection and then the computer is having proper internet access connection and if the problem continues then i will restart the system and go though the website again
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Start the headset and turn on the blutooth in mob and select the connection and it is connected
What according to you makes you a good candidate for customer service or technical support job? | To learn something new
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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